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FAQ

FAQ

You can select any of the three packages provided based on your needs. The Premium Package is the perfect choice if you want a greater selection of logo concepts at a more affordable cost. If you send me a note, I can also provide you with a customized bundle! The addition of stationery is an option

The logo's original editable source/vector files are print-ready for high-quality printing. They give you complete freedom to customize, whether it is by changing colors or sizes. They are useful for any upcoming design needs.

Since we are a team of three, we are here for your project 24 hours per day, 7 days a week

No clipart is used on premium designs (unless the customer specifies otherwise). We always want to provide you with our Swiss quality.

Unlimited revisions do NOT mean unlimited logo concepts! I provide the logo design based on your specific requirements. If you want to change the entire logo concept after delivery, I request you to order an additional logo extra as it is a FRESH DESIGN.

A satisfaction guarantee for a logo design service typically means that the company providing the service promises to work with the client until they are completely satisfied with the final logo design. This could involve offering multiple revisions or redesigns until the client is happy with the result.

At Logopard, we currently only accept communication through email for several reasons.Firstly, as a team of designers working from around the world, email provides us with a platform to communicate efficiently regardless of time zones.Secondly, it allows us to keep all communications and requests in a centralized place, making it easier to manage and avoid any confusion.Lastly, email allows us to read and respond to messages at our own pace, ensuring that we provide a thoughtful and thorough response to your queries.We understand that other forms of communication such as phone calls may be more convenient for some customers. However, for the aforementioned reasons, we find email to be the most suitable and efficient option for our team.

We typically do offer refunds if you're not happy with the logo. Only before you rate or mark the order as complete are mutual cancellations and refunds possible. Please note that we are unable to provide refunds once the logo design revision process has started. Read more in the Refund Policy (Footer)